shipping policy

Order Processing Times:

• Pre-orders generally take 2-3 weeks from the opening date to fulfill. Once fulfilled, please allow an additional 5-7 business days for delivery via priority shipping.

• Standard shipping orders will take 5-7 business days from order placement unless otherwise announced on our website or social media.

• During holidays, please expect extended processing times of 10-12 business days unless noted otherwise.

Shipping Methods and Rates:

• We offer priority shipping with tracking, which typically arrives within 5-7 business days.

• Shipping rates are calculated at checkout based on your location and the weight of your order.

Shipping Restrictions:

• At this time, we do not ship internationally.

• We do not ship to P.O. boxes. Please ensure a valid residential or business address is provided for delivery.

Local Pickup:
We currently only offer local pick-up options in the Jacksonville, Florida, area.

Returns Overview:
We operate on good faith but have policies in place to ensure fairness and discourage misuse.

• Unused and unopened products may be eligible for a return within 14 days of delivery.

• Overly used or damaged items are not eligible for return.

• Administrative fees may apply for returns due to non-defective reasons or repeated cancellations.
  For a detailed explanation, visit our Return Policy Page.